Auditing Online Brands

Managing your brand online is very different than managing offline perceptions. Monitor Business Reviews analyzes your brand sentiment across the web by:
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Your Online Brand Reputation Report

Our team of experts will pull all data into a summary report.

Develop recommendations for your organization based on the report.

Build a ORM strategy for your internal teams.

Elevate your top negative sentiments to curate on-brand counter responses to prepare your teams for quick and consistent responses that can mitigate further negative reviews.

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Online Reputation Management Strategy

When you’re looking to elevate and publicize the positive reviews, you need an action plan.
Monitor Business Reviews develops a clear strategy with timelines to generate new reviews based on:

What we learn from your ORM audit

Your business goals

Current external communications occurring

An understanding of your target audiences

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Curating Your Counter Responses

Expert writers at Monitor Business Reviews can help:

Curate your brand response to negative reviews

Develop response content that is genuine

Speak on-brand

Address customer service issues before they escalate

Your brand portrays professionalism

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